333b Privacy Policy – Your Data Is Safe With Us

1. Introduction & Scope

Welcome to 333b. We believe that privacy is a fundamental right for every user. This Privacy Policy provides a full account of how your information is handled when you use the 333b platform — including our website and mobile app.

By creating an account or using our services on 333b, you are deemed to have accepted this Privacy Policy. This policy is part of our Terms & Conditions Both sections are intended to be read together.

This Privacy Policy was written in Bengali for your convenience. However, in the event of any legal dispute, the English version shall be considered the authoritative text.

2. Information We Collect

333b only collects information that is necessary to provide you with the best possible service. We gather data in three ways:

We also automatically collect certain technical information — such as through cookies and log files. This data does not typically identify you personally, but helps us improve the quality of the platform.

3. How Your Information Is Used

333b uses your personal information only for legitimate and necessary purposes. A full list is provided below:

• Service Delivery: To create and manage your account and process financial transactions.
• Identity Verification: To complete the KYC (Know Your Customer) process as required by legal obligations.
• Security Assurance: To prevent fraud, money laundering, and unauthorised access.
• Customer Support: To handle your questions, complaints, and requests.
• Personalisation: To show you promotions, offers, and content tailored to your preferences.
• Platform Improvement: To analyse usage patterns and improve the quality of our services.
• Legal Compliance: To fulfil regulatory requirements and comply with legal obligations.

4. Data Sharing & Disclosure Policy

333b may share your information with third parties only in very limited circumstances and under strict controls. We do not disclose any data beyond the cases listed below:

Who your information may be shared with:

• Payment Processors: Limited information shared with mobile banking providers solely to process transactions.
• Technology Partners: Cloud service providers for platform operations — all bound by strict confidentiality agreements.
• Law Enforcement Agencies: When legally compelled to do so by court order or government directive.
• Regulatory Authority: To meet the lawful requirements of licensing authorities.

5. Cookies & Tracking Technologies

333b uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions correctly.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cookies cannot be disabled.
• Functional Cookies: To remember your language preference, theme settings, and other personal preferences.
• Analytics Cookies: To understand which pages are most frequently visited — however, this information does not personally identify you.
• Marketing Cookies: To show you promotions relevant to your interests — you can opt out of these at any time.

You can control most cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

6. Data Security Measures

333b employs industry-leading technical and organisational measures to protect your privacy:

• SSL 256-bit Encryption: All data transmissions are conducted through encrypted channels.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Secure Servers: Our servers are secured with both physical and digital protection measures.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Access Controls: Only authorised personnel can access data, and only on a need-to-know basis.
• Data Backup: Regular backups ensure your data is never lost.

7. Data Retention Period

333b does not retain your data indefinitely. A separate retention policy applies to each category of information:

• Account Information: For the duration your account is active, and for up to 5 years after closure (as required by law).
• Financial Transaction Records: 5 to 7 years in accordance with anti-money laundering regulations.
• Customer Service Contact: 2 years from the date of last contact.
• Technical Logs: Typically between 90 days and 1 year.
• Marketing Preferences: Until you withdraw your consent.

Once the applicable retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

8. Your Privacy Rights

Every 333b user enjoys the following rights:

To exercise any of these rights, please support@333b.wsto get in touch. We aim to respond to your request within 30 business days.

9. Protection of Minors

333b is a responsible betting platform. We do not accept registrations from anyone under the age of 18, nor do we collect their personal information.

If we become aware that a minor has created an account, that account and all associated data will be deleted immediately. If you believe your child has registered on our platform, please support@333b.wsto get in touch with us.

10. Changes to the Privacy Policy

333b may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes are made constitutes your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

11. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact our Data Protection team:

• Email: support@333b.ws
• Response Time: Typically within 2–5 business days
• Support Hours: 7 days a week, 24 hours a day

We take every privacy concern seriously and work to resolve it promptly. Your trust means everything to us.